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Home Real Estate

The importance of hyper-personalization in standing out in today’s competitive market

February 28, 2025
in Real Estate
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The importance of hyper-personalization in standing out in today’s competitive market
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Human attention span is shrinking at an alarming rate. 

With endless notifications, social media feeds, and on-demand entertainment, every medium is in a constant battle for our limited focus. Studies suggest that our ability to concentrate has dropped significantly, making it harder than ever to hold people’s attention for long periods. 

Real Estate marketing is no exception.  In a world where it’s increasingly difficult to distinguish the “noise from the signal”, even the most creative, modern-day real estate marketing can quickly get outgamed. Whether it’s a video, an article or an ad, creators are in an endless fight against an overwhelming flood of distractions. Capturing and retaining attention has become the ultimate challenge.

Traditional marketing methods like flyers, billboards and generic email campaigns no longer do the same job in capturing the attention of today’s tech-savvy homebuyers and sellers, and even the best-made video content is often short-lived in the face of advanced algorithms and an overwhelming amount of content being created by the minute.

So how do you stand out from the crowd?  

 

What’s old is new again

 

Let’s start by considering what’s old is new (again). There’s arguably no better “bible” to the sales and marketing profession, than Dale Carnegie’s classic book How to Win Friends and Influence People.

Although the book, which emphasizes the power of personal connection, making people feel important, and genuinely understanding their needs was first published nearly 90 years ago, those same human principles are at the core of the type of marketing that still works wonders these days. While technology has changed the way we communicate, the fundamental human desire to feel recognized and valued remains the same.

For example, in How to Win Friends and Influence People, Dale Carnegie emphasizes one of the simplest yet most powerful psychological principles: people love hearing their own names. He explains that a person’s name is, to them, the sweetest sound in any language—it creates a sense of importance, recognition and connection.

 

This principle is now being leveraged in a new way through AI-driven hyper-personalized marketing. Hyper-personalization—using AI-driven tools—can now deliver tailored marketing messages to individual clients and is emerging as a game-changer for Realtors looking to scale their businesses and improve engagement.

 

The power of hyper-personalization in real estate marketing

 

Homebuyers and sellers expect personalized experiences. 

In an age where Netflix suggests what to watch, Amazon recommends what to buy and Spotify curates music based on listening habits, real estate marketing must follow suit. Generic advertising fails to build the emotional connection necessary to convert leads into clients. Hyper-personalization, on the other hand, allows real estate agents to address potential clients by name, reference their specific interests, and provide tailored insights about properties that match their unique needs.

 

AI-powered tools that elevate real estate marketing

 

AI-powered marketing tools enable real estate agents to create personalized, engaging content at scale. Here are a few groundbreaking tools transforming the industry:

1. HeyGen: AI-generated personalized video messaging

Imagine receiving a real estate video that greets you by name and highlights properties specifically curated for your preferences. HeyGen allows agents to create hyper-personalized videos in minutes using AI avatars and voice cloning. Instead of sending generic messages, agents can send customized video messages addressing individual clients’ names, properties and interests, significantly increasing engagement and conversion rates.

2. Wondercraft: Instant AI-powered podcast creation

Podcasts are an excellent medium for establishing authority and educating clients, but traditional podcast production can be time-consuming and resource-intensive. Wondercraft uses AI to generate high-quality, professional-sounding podcasts in minutes. Realtors can create hyper-personalized podcast episodes addressing specific buyer concerns, discussing market trends or even featuring neighbourhood spotlights to help clients make informed decisions.  All without needing to invest in the equipment, time, and planning it takes to create a traditional podcast.

3. AI chatbots and virtual assistants

As an agent, as much as you try, you can’t always answer your phone.  A missed call or text can mean a missed opportunity.  Chatbots powered by AI can engage with potential clients 24/7, answering questions, providing instant property recommendations, and even scheduling tours. These chatbots learn from interactions, enabling more personalized responses over time.

 

Hypersonalized = Off the charts engagement

 

I recently hosted a webinar, where almost 200 people attended.  Instead of sending the same old boring “thank you for joining…



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Tags: CompetitivehyperpersonalizationImportanceMarketstandingtodays
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